Frequently Asked Questions

IPEMA provides a product certification program for public play equipment and surfacing materials. The program validates a participant’s product(s) to one or more of the standards referenced u003ca href=u0022http://ipema.wpengine.com/certification-program/u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003ehereu003c/au003e. TÜV SÜD America serves as the third-party validator for the program. To see our IPEMA certification, click u003ca href=u0022https://recycledrubber.com/wp-content/uploads/2022/03/IPEMA2021.pdfu0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003ehereu003c/au003e.

Yes. We have been tested for the ASTM critical fall heights and are approved. We are certified commercially for a 16′ fall with a 6u0022 depth of our 3/4u0022 Kinder Mulch. We are certified residentially for a 10′ with a 4u0022 depth of our 3/4u0022 Kinder Mulch.

Yes. We have been tested for the ASTM critical fall heights and are approved. We are certified commercially for a 16′ fall with a 6u0022 depth of our 3/4u0022 Kinder Mulch. We are certified residentially for a 10′ with a 4u0022 depth of our 3/4u0022 Kinder Mulch.

u003cstrongu003eBulk orders:u003c/strongu003eu003cbru003eYes. However, you will need a truck that can handle the weight of 2,000 lbs. (more or less depending on how much you purchase). Make sure to bring bungee cords or straps to secure the super sacks (we DO NOT provide these items). There is a $75 loading fee for any non-commercial vehicles.u003cbru003eu003cstrongu003eBagged Mulch orders:u003c/strongu003eu003cbru003eYes. Your bagged mulch order will need to be hand loaded onto your vehicle. Each bag is approximately 40 lbs, so make sure your vehicle can handle the weight of your order. If you need your order shrink wrapped on a skid, you must have a vehicle that can be loaded by a fork lift. If you want your order loaded onto your vehicle via fork lift, there will be a $75 loading fee for non-commercial vehicles.

Yes. You can order samples on our website u003ca href=u0022https://recycledrubber.com/product/sample/u0022u003ehereu003c/au003e. Or you can call us and place an order for samples over the phone.

All of our rubber mulch is delivered on a skid and cannot be off-loaded by hand. Therefore all deliveries will be made via the following instructions:u003cbru003e u003cbru003eu003cemu003eOrders of 8 or less will include:u003c/emu003eu003cbru003e– Liftgate delivery with offloading via pallet jack onto a flat paved surfaceu003cbru003e– Curbside delivery – shipment is dropped off at roadside or at the end of a drivewayu003cbru003eu003cbru003eu003cemu003eOrders of 9 tons or more customers must either:u003c/emu003eu003cbru003e– Provide their own equipment capable of unloading the skids off of the delivery trucku003cbru003eORu003cbru003e– Split up the order into multiple shipments using lift-gate trucks and have the rubber mulch delivered curbsideu003cbru003eu003cemu003eu003cbru003eWe will not guarantee a time frame on delivery.u003c/emu003e

Check out our u003ca href=u0022https://recycledrubber.com/terms-conditionsu0022u003eTerms and Conditionsu003c/au003e page for more information or call us at u003ca href=u0022tel: 800-711-2914u0022u003e(800) 711-2914u003c/au003e.